Posting Details
POSTING INFORMATION |
|
Internal Title |
Event Support Worker (Re-Announcement) |
Position Type |
Classified |
Faculty / Non-Faculty / Administration |
Non-Faculty |
Pay Band |
4 |
Level |
1 |
Department |
Maintenance Shop |
Job Purpose |
The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support
field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation. |
Minimum Requirements |
High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events,
event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customer’s needs to achieve satisfaction. Handling
customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. |
Required Knowledge, Skills and Abilities |
Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and
staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational
skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. |
Additional Comments Regarding Position |
Must be able to perform duties as described and work both indoors and outdoors in all types of weather. Must be able to work in close quarters, climb ladders/stairs, enter/exit hatches, & work on rooftops. Must be able to work in areas
of excessive heat/cold and lift or move furniture, objects, heavy components, and equipment weighing up to 50 pounds. Required to work on weekends and after normal working hours, as needed, to assist with special events, moves, and emergencies. Some overtime
& call back after normal working hours and on weekends will be required, as needed. May be required to be on campus prior to & immediately following all emergencies such as hurricanes, floods, snow/ice storms, etc. to assist in cleanup of potential damage
to campus. |
Special Instructions to Applicants |
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu. |
Salary |
*$31,561 - $40,382 |
Posting Date |
01/30/2024 |
Closing Date |
04/05/2024 |
Benefits |
|
Open Until Filled |
No |
Posting Number |
2024008 |
EEO Statement |
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion,
national origin, veteran status, genetic information, or disability. |
Quicklink for Posting |
Job Duties
Job Duties |
|
Activity |
1. Moves furniture, sets up chairs, desks & tables as required. Handles furniture properly & safely to avoid damage & injury. Adheres to strict timetables & transports, sets up & breaks down, & removes materials,
chairs, tables, etc. for use at various locations for special events (sports events, orientation, commencement, inauguration, convocation, dedications, student events, back to school picnic, etc.). |
Essential or Marginal |
Essential |
Percent of Time |
35 |
Activity |
2. Supports general programs and special event needs and own operational tasks and programs for the College and Facilities Management team. Performs customer service related tasks in the area of events, relocations,
special events, and moves throughout and across the college campus inside and outside various buildings, dormitories, historic homes, office buildings, and large facilities. Performs work necessary to complete assigned work orders. Follows proper guidelines
and safety procedures and completes work orders in a timely manner, ensuring that work quality meets or exceeds good quality standards. |
Essential or Marginal |
Essential |
Percent of Time |
30 |
Activity |
3. Assist with Facilities operations as needed. Support inventory management of all special event products and assets across the College. Support with the execution of the event details, with specific focus and support on largest events.
Assist with managing customer expectations and deadlines. |
Essential or Marginal |
Essential |
Percent of Time |
25 |
Activity |
4. Demonstrates safety knowledge by practicing and adhering to all proper safety procedures and OSHA regulations pertaining to the maintenance trade. Consistently wears/uses appropriate personal protective equipment
as required. Responsible for ensuring that furniture, floors, walls, & surrounding work area is protected from dust & debris while work is being performed. Also responsible for ensuring that all job sites are thoroughly cleaned when work has been completed. |
Essential or Marginal |
Essential |
Percent of Time |
10 |