Posting Details
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POSTING INFORMATION |
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Internal Title |
Retention and Graduation Specialist |
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Position Type |
Classified |
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Faculty / Non-Faculty / Administration |
Non-Faculty |
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Pay Band |
5 |
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Level |
3 |
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Department |
Center for Academic Performance and Persistence |
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Job Purpose |
Retention and Graduation Specialist will lead retention initiatives and outreach to at-risk student populations in efforts to retain and graduate students at higher rates in alignment with the institutional strategic plan. This includes
a high level of collaboration between various campus constituents and strong advocacy for student needs. |
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Minimum Requirements |
A bachelor’s degree and 1-2 years of experience with student support services in a higher education setting is required. Master’s degree preferred. Candidates with an equivalent combination of experience and/or education are encouraged
to apply. |
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Required Knowledge, Skills and Abilities |
Knowledge of student development theory and understanding best practices in higher education for retention, student success, and degree attainment required. Must be familiar with Microsoft Programs (Outlook Calendar, Word, Excel, Power
Point, and Publisher) and willing and able to learn other database systems, including INB Banner, Advise CRM, Maxient and Appointment Manager. Excellent oral and written communication skills and ability to
maintain effective working relationships with faculty, staff, students and the general public in a complex and fast-paced working environment. Ability to take initiative and demonstrate resourcefulness. Knowledge of College and State policies, procedures,
and practices desired. Discretion and knowledge of FERPA regulations essential. |
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Additional Comments Regarding Position |
May be required to work early mornings, evenings, or weekends. Some overnight travel may be required. |
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Special Instructions to Applicants |
Please be sure to attach your resume, cover letter and student success philosophy. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu. |
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Salary |
*$41,740 – $46,000 |
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Posting Date |
01/03/2024 |
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Closing Date |
01/19/2024 |
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Benefits |
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Open Until Filled |
No |
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Posting Number |
2024002 |
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EEO Statement |
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion,
national origin, veteran status, genetic information, or disability. |
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Quicklink for Posting |
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Job Duties
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Job Duties |
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Activity |
Collect, analyze and monitor at-risk student data in order to conduct appropriate outreach for proactive early interventions. Assist students in developing a graduation progression plan and accessing campus
support resources to facilitate the completion of their degree program in a timely manner. Develop approaches that will assist academic departments in identifying and correcting departmental challenges to degree completion. |
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Essential or Marginal |
Essential |
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Percent of Time |
40 |
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Activity |
Serve as the liaison between CAPP and the Registrar’s Office. Meet with students and facilitate requests to RO. Will be the primary point of contact for students interested in the academic forgiveness Three-Year
Option upon re-entry to the institution. Will advise probation and suspension students on coursework elsewhere process. |
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Essential or Marginal |
Essential |
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Percent of Time |
5 |
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Activity |
Manages Early Alert measures and strategies implemented by the department. This includes managing the ‘Faculty/Staff Assisting Students in Trouble’ (F.A.S.T.) program. Investigates, addresses &/or delegates referrals from faculty/staff
related to academic concerns. Advises faculty/staff on matters relating to the F.A.S.T. program. |
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Essential or Marginal |
Essential |
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Percent of Time |
15 |
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Activity |
Supports the STEP program including recruiting and counseling students, parents/guardians on their eligibility. Participates in departmental workflow associated with end of term review of academic standards for
students actively participating in STEP. |
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Essential or Marginal |
Essential |
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Percent of Time |
15 |
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Activity |
Coordinates support for students interested in the LWP process and advises appropriately on eligibility, process and timeline. Identify students through outreach efforts that may be eligible for Late Withdrawal
Petition. Meet with students and provide support to LWP Committee and Associate Director, Retention Initiatives. |
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Essential or Marginal |
Essential |
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Percent of Time |
10 |
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Activity |
Assists in the design, development and implementation of departmental strategic plans; recommends changes in policies and procedures to improve effectiveness of programs and services. Develops and conducts a variety of presentations for
campus constituents related to academic standards and policies, early alert measures and strategies related to academic success and improved well-being. Works to ensure the Center for Academic Performance and Persistence team is supporting the goals of the
Office for Student Success and the goals and strategies of the College of Charleston Strategic Plan. Ensures conformance with FERPA and other federal, state and institutional guidelines. |
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Essential or Marginal |
Essential |
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Percent of Time |
15 |