Data and Reporting Analyst* Posting Details POSTING INFORMATION Internal Title Data and Reporting Analyst* Position Type Classified Faculty / Non-Faculty / Administration Non-Faculty Pay Band 4 Level 4 Department Office of Enrollment Information Job Purpose The Data and Reporting Analyst develops reports and processes to summarize prospective student and applicant information to facilitate data-informed enrollment management and marketing decisions within the College of Charleston's Enrollment Planning division. Primary job duties include report development, data management, end user training, and process documentation. This role is collaborative with the Office of Admissions, University Marketing, and multiple other College stakeholder groups to support achievement of the College's enrollment planning goals. Minimum Requirements College degree from an accredited university in the field of data science, business, higher education, or a related discipline is strongly preferred. Alternatively, a high school diploma and at least two years of direct work experience is minimally required. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Required Knowledge, Skills and Abilities * Strong analytical and critical thinking skills * Proficiency with cleaning, organizing, and manipulating datasets in Excel or other software * Previous experience architecting logic and reports using one or more business intelligence platforms; demonstrated ability to learn reporting new reporting skills * Demonstrated ability for developing programming logic (e.g., using SQL operators) * Ability to be productive and focused in a fast-paced environment while maintaining strong attention to detail * Demonstrates excellent time management and organization; can effectively prioritize competing requests and tasks under direction and independently * Excellent listening, communication, and collaboration skills * Adaptable learner and self-starter, pursuing continuous improvement in all job-related aspects * Experience with any of the following applications preferred but not required: Salesforce, TargetX, Tableau, Validity DemandTools, Marketing Cloud Account Engagement (formerly Pardot) * An understanding of business processes and best practices in admissions and higher education preferred but not required Additional Comments Regarding Position *Depending upon experience level, this position can accommodate preferences for remote, hybrid remote, or on-campus work schedules. Special Instructions to Applicants Resume required with application submission. Cover letter submission strongly encouraged. Submission of college transcript(s) showing relevant coursework encouraged. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. **Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu<https://jobs.cofc.edu/>. Salary **$36,535 - $45,000 Posting Date 02/16/2024 Closing Date 03/15/2024 Benefits * Insurance: Health/Dental/Vision * Life Insurance * Paid Leave: Sick/Annual/Parental * Retirement * Long Term Disability * Paid Holidays * Free CARTA Bus Service * Employee Tuition Assistance Program (ETAP) * Employee Assistance Program (EAP) * Full Benefits Package - Click Here<https://hr.cofc.edu/benefits/index.php> Open Until Filled No Posting Number 2024025 EEO Statement The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. Quicklink for Posting https://jobs.cofc.edu/postings/15018 Job Duties Job Duties Activity Report development Receives and fulfills information and report requests from stakeholders within the Division of Enrollment Planning and multiple other College offices. Generates audience-appropriate reports and dashboards using databases and business intelligence platforms (Salesforce, Pardot, Cognos, Argos, etc.). Summarizes data, interprets results, and presents findings to end users to promote data-driven decision-making and policy development. Validates summary admissions counts used in external surveys and marketing platforms. Supports the Director in optimizing the performance and efficiency of new and existing Tableau workbooks and their underlying data structures. Essential or Marginal Essential Percent of Time 60 Activity Data management Cleans, organizes, and integrates higher education records and datasets. Contributes to CRM record maintenance and data cleanliness using data handling and quality tools such as DemandTools. Brainstorms and contributes to the development of automated data handling and reporting processes using various applications and utilities. Maintains and updates scheduled data processes to support Enrollment Information's suite of reporting and dashboarding products. Supports Enrollment Information team members with handling and integrating prospective student data files to the CRM. Essential or Marginal Essential Percent of Time 30 Activity End user training Develops training materials and trains end-users in report development using various teaching tools including written documentation, instructional videos, and live tutorials. Supports Admissions staff and other users in complex report development and technology tool use. Essential or Marginal Essential Percent of Time 5 Activity Process documentation Develops and maintains data and business process documentation in written and visual forms to ensure continuity. Ensures that documentation is maintained and accurately represents current processes. Effectively translates technical procedures to forms of documentation that are understandable to non-experts. Periodically solicits feedback from colleagues to ensure documentation is interpretable and implementable by others. Essential or Marginal Essential Percent of Time 5 ----- To learn more about Jobs at the College of Charleston, please visit https://jobs.cofc.edu To unsubscribe, send a message to [log in to unmask] with the words UNSUBSCRIBE JOBPOSTINGS in the message body. Did you receive this from someone else? You can subscribe to this list by sending a message to [log in to unmask] with the words SUBSCRIBE JOBPOSTINGS in the message body.