Posting Details
POSTING INFORMATION |
|
Internal Title |
Residence Life Office Manager |
Position Type |
Classified |
Faculty / Non-Faculty / Administration |
Non-Faculty |
Pay Band |
5 |
Level |
1 |
Department |
Res Life - Administration |
Job Purpose |
The Residence Life Office Manager assists the Department of Residence Life in supporting our goals pertaining to student support and development. This position will complete complex and confidential administrative work includes providing
customer service to students, parents/families, and campus partners and managing processes that are essential to Residence Life daily operation. |
Minimum Requirements |
Bachelor’s degree plus two years of applicable experience is required. Master’s degree may be substituted and is preferred. Training/experience working in a higher education environment is preferred. Candidates with an equivalent combination
of experience and/or education are encouraged to apply. |
Required Knowledge, Skills and Abilities |
Must have significant experience working with Windows and Microsoft Office Suite. Requires excellent people and communication skills. Must be detail-oriented. |
Additional Comments Regarding Position |
|
Special Instructions to Applicants |
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online https://jobs.cofc.edu. |
Salary |
*$37,860 - $39,000 |
Posting Date |
11/13/2023 |
Closing Date |
12/01/2023 |
Benefits |
|
Open Until Filled |
No |
Posting Number |
2023184 |
EEO Statement |
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion,
national origin, veteran status, genetic information, or disability. |
Quicklink for Posting |
Job Duties
Job Duties |
|
Activity |
Departmental Communication: Provides a high level of customer service for students, faculty, staff and families who have routine inquiries about the Department of Residence Life. Manage Residence Life Communications including walk-ins, phone, and departmental email.
Triage and assign to staff as required. Manage reminders and all staff announcements for department. Assists RL Team in daily monitoring of crisis and immediate needs of students, parents, and campus partners. Monitors Students of Concern team chat and provides RL related background information and triages
and assigns to staff as required. Assists with keeping information current on the Residence Life website and social media. Approves advertisement for digital bulletin boards. Provides a high level of support to the Director and others in the office when needed. |
Essential or Marginal |
Essential |
Percent of Time |
50 |
Activity |
Technology & Administration: Manages all rosters and access to departmental software. Use of Microsoft Office Suite, Teams, Star Rez, eRezLife, Maxient, and other campus systems as needed. Maintains all departmental forms and requests related to travel and the budget index. Creates and collects Interdepartmental Transfers for the department. Collects receipts from staff, scans copy into the system,
and reconciles statements. Generates reports when necessary related to staffing and/or the budget. Assists with record keeping and procedures of major department initiatives including selection processes, human resource paperwork, student conduct and grade reports, programming orders, programming and office
supplies and needs. Equip office and programming resource room with supplies and maintain check-outs and upkeep of equipment. Assist with payroll, billing, fines, and large-scale programming as requested. Learn and understand laws, policies, and procedures related to departmental purchasing, p card use, privacy, crisis response, and other job functions. |
Essential or Marginal |
Essential |
Percent of Time |
50 |